No sale left behind
Never miss a sale with flexible options like pre-orders, hold requests, and special orders.
Unified orders
Manage online, in-store, and multi-location orders from one centralized platform.
Customer loyalty
Online orders
Manage online and in-store sales from a single platform. Alice POS connects with your e-commerce channels to synchronize every web order automatically, giving you complete visibility, streamlined operations, and a seamless customer experience across every touchpoint.
Special orders
Don't let inventory shortages stand in the way of a sale. Create customer orders with temporary items and update product information and pricing when stock is received. It's a flexible, customer-focused approach that helps you capture every sales opportunity.
Pre-orders
Start generating sales before a product is even available. Accept pre-orders and define incoming quantities for upcoming launches. Plan your inventory with confidence and ensure your customers receive their products on release day.
Secure hold orders
Allow customers to reserve a product and pay for it over time. Create an order that allocates inventory, then record installment payments as the customer makes deposits over multiple visits. You secure the sale, and your customer leaves satisfied once the balance is fully paid.
Intelligent wish list
Make it easy for customers to get the products they want. With open wish list orders, Alice POS can notify your team when requested items arrive, allowing you to complete each sale individually while keeping the remaining items active. It’s a personalized shopping experience that turns customer interest into revenue.
Order details
Quickly access key order information, including products, quantities, totals, status, payment method, and associated notes.
Easy editing
Easily add products to existing orders, update invoices instantly, and modify or cancel orders whenever necessary.
Shipping management
Orders status tracking
Instantly see which orders are awaiting action, have been completed, or need follow-up, helping your team respond faster and work more efficiently.
Advanced search
Find any order in seconds using advanced filters, including customer, order date, employee, status, invoice number, inventory category, and store location.
Orders history
View a customer's past orders and access their profile details directly from the Orders module, including purchase history, preferences, and loyalty program information.
Data export
Export your order lists in just a few clicks for deeper analysis or seamless integration with your accounting systems.