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Contact Management

The Alice POS Contacts module brings together all your customer, supplier, and partner information in one centralized, intuitive interface. Access each contact’s history, preferences, and transactions in real time, no matter how many stores you manage.

Centralize contacts and build stronger relationships.

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Contact Management

Manage customer, suplier, and employee profiles from one intuitive platform with quick access to the information you need.

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Simplified follow-ups

Access key information for each contact, as well as communication history, transactions, and more, directly from their profile. 
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Customer loyalty

Build stronger customer relationships with personalized rewards and tailored pricing that encourage repeat visits.

Manage your contacts with ease.

Every business relationship relies on reliable and accessible information. Centralize your customer, supplier, and partner data to quickly access all essential information your business needs.

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Quick contact creation

Create a customer, supplier, or company profile in just a few clicks. An intuitive form lets you enter all essential information from the very first interaction. 

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Segmentation by type

Organize your contacts by role: customer, supplier, or employee. This categorization allows you to filter and segment your relationships to tailor your approach and communications to each one of them.  

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Contact profiles

Instantly access all customer information: contact details, preferences, and complete history. All your data is centralized for quick access and streamlined search by name, ID, or company. 

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Follow-ups

Keep all your interactions in one place: internal notes, emails, and documents. All team members share the same communication history for consistent, professional follow-up. 

 

Enhance contact engagement and loyalty.

Deliver a more personalized experience for your customers and suppliers. Track transactions, analyze purchasing behavior, and implement loyalty programs that drive repeat purchases.

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Transaction history

Briefly view all purchases, rentals, and returns for each contact. This history helps you understand your customers’ habits and anticipate their needs for more targeted sales.

Account and billing management

Stay in control of your finances by tracking outstanding balances and receiving payments for each contact in real time.

Loyalty program

Reward your best customers and give them a reason to come back. Manage points, rewards, and memberships directly from the customer profile.

Custom rates and discounts

Assign custom price lists and tailored discounts to your preferred contacts. Negotiated rates are automatically applied to every transaction.

Ready to simplify the way you manage your business?

Alice POS is the POS system designed for retailers who want to save time, and deliver a seamless customer experience. Discover how our solution can simplify your daily operations.