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Repair Services

Manage your repairs directly from your POS system with Alice POS. Track every service job, from diagnosis to repair and delivery, through centralized access to customer information, assigned technicians, and the parts used. 

Manage repairs directly in your POS.

Whether you run an electronics, bicycle, musical instrument, or sporting equipment repair shop, Alice POS provides the tools you need to streamline operations and maximize the profitability of every service job. Simplify your workflows, keep repairs organized with easy-to-follow tracking, and deliver a professional customer experience at every stage of the process.

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Simplified processes

Complete every service job with a simple, streamlined workflow directly from your point of sale.

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Repair tracking

Monitor every step of the repair journey, from intake to delivery, with a complete and centralized history.

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Efficient customer service

Provide clear estimates, accurate timelines, and visual proof that builds trust in your service.
Musical instrument repair

Manage your repairs from intake to invoicing.

Repair management

Create a repair order in seconds: record the issue, associate the customer, and assign a technician. Keep every repair organized and easy to track.

Quotes and timelines

Add an estimate and expected delivery date to the repair record. Customers know what to expect from the start, helping build trust and reduce unnecessary follow-ups.

Quick invoicing

Generate an invoice as soon as the repair is completed. Labor, parts, and fees are automatically consolidated into a single invoice.

Bicycle repairs and maintenance

Document and track every service intervention. 

Attached pictures to the file

Attach photos of the damage and completed repair to each service record to fully document every intervention. Maintain a complete repair history and make it easier to track work and communicate with customers.

Repair parts

Record inventory parts used for each repair directly in the system and track inventory levels in real time.

Status tracking

View the status of every repair in real time with clear stages such as Pending, Diagnosis, In Progress, Completed, and Delivered. Eliminate uncertainty and provide customers with accurate updates at every step of the repair process.

Access your repair shop data.

Alice POS goes beyond repair management. Analyze your service data, identify trends, find information quickly, and track profitability to turn your repair shop into a true growth driver.

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Repair history

Every repair is automatically linked to the customer record. Easily access service history, past repairs, and customer information in one centralized location.

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Search and filters

Find any repair record instantly using powerful filters such as status, technician, customer, or date. Save time, stay organized, and serve your customers faster. 

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Dashboard

Track your repair shop’s performance directly in Alice POS with key metrics such as the number of repairs completed, average repair time, and revenue generated. 

Maîtrisez vos opérations en toute confiance 

 Suivi des niveaux d’inventaire

Suivez la valeur de vos stocks, les mouvements de marchandise et les ruptures en cours. Repérez les produits qui se vendent peu afin d’appliquer des promotions et identifiez les articles à fort roulement nécessitant un réapprovisionnement rapide.

 Des outils puissants pour une analyse sur mesure

Alice POS met à votre disposition des outils d'analyse avancés qui s'adaptent à vos exigences de gestion quotidiennes. Que vous gériez un seul magasin ou un réseau de succursales, ces fonctionnalités vous garantissent un niveau de contrôle et de visibilité qui propulse votre intelligence d'affaires.

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Filtres avancés

Affinez chaque rapport grâce à des filtres précis : plages de dates, employés ciblés, catégories spécifiques et bien plus. 

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Historique détaillé

Consultez un journal complet de toutes les actions survenues dans votre système de point de vente. Chaque opération est tracée et archivée pour un contrôle total.  

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Rapports personnalisés

Configurez vos rapports selon les indicateurs qui comptent pour votre commerce. Chaque tableau de bord s’adapte à vos besoins pour une analyse personnalisée de votre activité quotidienne. 

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Exportation des données.

Exportez vos rapports en PDF, Excel ou CSV selon vos besoins.  Partagez facilement vos données ou analysez-les avec d’autres outils.

Ready to turn your repair shop into a profit center?

Alice POS is an all-in-one point-of-sale system for retail businesses, featuring an integrated repair management module.

Request a demo