In these reports, Alice POS offers you the possibility of consulting the list of items that have been put in consignment by a customer in your store. You also have access to the items purchased in your store by a particular customer.
The Purchase History report provides you with a list of purchases made in your store. Again, by having access to this data, it is easier to capture consumer trends, as well as to know which product interests them the most, which interests them least, etc.
In this section, you can see all the members of your loyalty programs. You also have access to a list of active members as well as new members and membership expiration dates. With these reports, it will be easier to find out whether loyalty programs are effective, but also to compare them with each other to see if there are any that are more effective in terms of customer loyalty. You can therefore make the necessary changes if the results do not suit you and adapt to the trends you observe in these reports.
Customer loyalty is a powerful tool that can help beat the competition, but also increase your income. In fact, 87% of consumers are ready to give various information in return for a loyalty program that focuses on personalized services and rewards (source). Membership reports then provide a better understanding of customer satisfaction with your programs and rewards. In addition to having this information, you can potentially collect personal information about your consumers so that you can better solicit them later with their consent.
With Alice POS, sales reports accessibility allows a quick business situation analysis. In addition, it is possible to compare one fiscal year with another by choosing the Sales Comparison report. In this way, it is easy to refer to the reports to make informed business decisions, but above all to understand the changes in the market from year to year and be able to make the necessary adjustments.
It is also in these reports that you can see sales per employee. In this way, you can better understand your employees with regards to their performance and if they meet the company’s requirements or not. It also makes it possible to offer more training to certain employees if the need arises or to better supervise them to increase their performance. Conversely, if an employee performs very well, it is easier to determine and reward them accordingly.
Obviously, it is possible to access sales by unit, to know the amount sold for a particular item. Finally, you can see all the details regarding each of the sales made in your store. Deposits that have been placed on orders are also visible.