2. Obtaining Personalized Training
In order to consolidate the implementation of a new point of sale system, it is advisable to opt for a company that offers comprehensive training to ensure the success of the process.
Not all companies receive comprehensive assisted and supported training when acquiring a new point of sale software, or even during migration. Assisted training allows you to find help from experts that ensure your deployment success.
At Alice POS, we make sure to train you and your employees. We offer several half-days of personalized and custom training for one or two weeks depending on your availability and needs. We also adapt our training to the type of store (single store, or for each store in your network) and industry. It is therefore easy to have access to an appropriate point of sale software training with Alice POS. We ensure the initial data transfer, as well as initial system configuration.
Our team is also glad to be at your disposal when getting started with the software on your team’s first day ensuring a carefree experience from start to finish. This is provided with a flat training fee (which may vary depending on if training is in-person or not). We are available to train store managers or trainers to ensure a successful migration and training process.
Ongoing Customer Support
Also, with Alice POS, according to your plan, you can benefit from phone support seven days a week. We can answer you in French or English. It is also our pleasure to assist you with your questions at any time through our easy-to-use support website, where you can send customer support tickets to our team. These tickets can be viewed at any time if you decide to create an account on our website, thus allowing continuous monitoring of your questions, but also the answers given to you by our team.
At Alice POS, our team is involved in your success, and we offer personalized development for your business if needed. Indeed, we can adapt the software to your needs, in order to optimize your operations. In addition, our team makes regular system updates, which ensures a smooth operation, while protecting your data!
Finally, different suppliers can give you access to online training or information capsules to help you use your point of sale software. It can be interesting to have access to this service because it is possible to save time or to consult it at any time.
Alice POS has developed various capsules to help you better understand various aspects of how our software can be useful for businesses. We also have a very complete support website which represents a powerful tool for doing your research, answering your questions or discovering new features for your store.
POS Migration Made Easy
In conclusion, implementing a new point of sale software can be a challenge, but with the right tools, but most importantly the right software provider, the process is greatly simplified. It is therefore through migration carried out by experts such as our employees at Alice POS that your data will be secure at all times.
Keep in mind your future needs and ambitions when selecting your point of sale software. Considering the potential of point of sale software like Alice POS, it is to your advantage to base yourself on where you want to take your business in the future and how you want to use this powerful tool to get there. By correctly assessing the situation of your current business as well as the desired future outcome, you will be able to make an informed choice, but above all to avoid having to reinvest in another system a few years later.
Also, doing business with a company that cares about your success and truly understands your needs ensures that you start the process on the right foot. For the proper functioning of your software, it is necessary to determine whether the accessibility to training is sufficient, but also that the employees of the chosen company will be at your disposal and will be involved in your success.