6. Staff Management
Your point of sale should be able to assist you with part of staff management. This is particularly important for retail businesses, such as vape shops, where there are employees who should have different roles and different access to the point of sale. For example, Alice POS allows you to configure different user’s roles and access. The software also provides close and continuously updated reports on employee performance. These reports are updated in real-time and provide information about activities within your company, such as employee arrival and departure times, sales per employee, busiest hours of the day, and much more!
7. Updates and Security
Continuous updates of your point of sale keep you on the cutting edge of technology in this rapidly evolving field. This is particularly the case for the vape industry. It is important to find out if updates are included in the price of the software or if they represent additional costs. Updates provide security for you and your company. Indeed, thanks to automatic updates, you will no longer have to worry about using software that will be outdated in a year’s time.
8. Ongoing Technical Support
24/7 technical support provides great security for you and your company and a reliable link to your point-of-sale software. When you implement a new point-of-sale system, it is essential to have available technical support to assist you and your team, whether by ticket or phone. Alice POS experts are always ready to assist you in order to offer you a pleasant experience and avoid stressful moments, from training to the daily use of your software.
9. Ease of Use
This last feature may seem ordinary, but it should not be overlooked. Too often point-of-sale software seems easy to use at first glance, but it is not always the case when you put it into practice. That’s why, before you choose your point-of-sale software, you should test it and make sure it meets your performance needs.
A system that is user-friendly can significantly reduce the stress associated with the risk of lost revenue due to the system’s speed during peak periods. Quick search functionalities despite a large inventory, mobility (tablet), and touch capabilities are important features for fast and efficient management for electronic cigarette shops.
Many software programs allow free trials. Alice POS takes it one step further by offering a free demonstration online or in-person with our retail experts. We take the time to better understand your business process and needs to ensure Alice POS is adapted to your vape shop. Our retail experts are available to answer your questions and provide you with more information on how Alice POS can help reduce your vape shop’s operational costs and boost your income. Request your Alice POS demonstration with our retail experts by clicking on the button below.