3. Customer Orders and Supplier Orders
Sometimes your customers may ask you to put a product aside for them to buy later. The same happens when you no longer have stock of a certain item and a consumer is very interested in buying it. This is a customer order. As mentioned in the invoices, an order is made when you write down a customer’s contact information so you can warn them that the product they are interested in is now available in the store.
To create a customer order in Alice POS for example, all you have to do is scan the product code and put it in the customer’s file in the order module. Once the product is available in your shop, the clerk consults the order module and can see the product is available. The employee can then contact the customer to inform them that the product has arrived. The customer picks up their product and completes the transaction to finalize the order.
This function is effective for customer satisfaction because it helps the store meet the customer’s needs and ensure they are satisfied with their purchases. This can lead to additional revenue for the company.
A supplier order is a bit different from a customer order. It helps to plan your orders with your suppliers. When your shop runs out of stock of a product, simply scan the article and provide the necessary information to your supplier. It can be the quantity, price, etc.
Once you’ve scanned the products you’re missing, all you have to do is complete the order transaction. If you are integrated with your supplier (which may be possible with custom development with Alice POS) then they can receive your order directly and prepare it. You can always modify your order at any time to change the information or even cancel it.
All your supplier orders will be in the software and it will be easy to make your orders thanks to the POS software.