March 25th, 2019
Alice POS is a retail cloud point of sale solution, specifically designed for multi-site stores such as franchises, purchasing groups and corporate networks. Alice POS has been chosen by Loto-Québec to serve as a point of sale in 113 lottery kiosks across the province.
Loto-Québec’s mission is to manage the offer of games of chance and money in an efficient and responsible manner by promoting the order, the measure and the interest of the Quebec community. She was looking for a solution to optimize billing management in their kiosks that would facilitate two-way data communication between the kiosks, the NPOs that manage the kiosks, and the Loto-Québec headquarters.
The call for tender, launched by Loto Québec in April 2017, was presented by NEOPOS, the leader in the implementation and maintenance of computerized systems for Quebec businesses, offering Point of Sale (POS) solutions, secure wireless networks and IP telephony. NEOPOS chose Alice POS to meet the needs of Loto-Québec.
“Alice POS is a next-generation point-of-sale solution built for networked retail. It is ideally suited for networks, offering a powerful POS system to merchants while allowing network operators to have full control over their performance and administration”, concludes Steven Raymond, vice president of sales at NEOPOS.
Located in Montreal, Sherbrooke, Ottawa and Beauce, NEOPOS targets catering, retail and food, point-of-sale systems and directly facilitates business efficiency. Like Alice POS, NEOPOS sets itself apart to offer the most innovative products that can make a real difference in business performance.
“The point of sale (POS) management software that we’ve integrated into our lottery kiosks was designed specifically with our needs in mind. Alice POS helped us to efficiently train employees assigned to points of sale managed by non-profit organizations throughout Québec. It was vital that we be able to operate some of the system’s features ourselves, but also be able to rely on a supplier for all the necessary support”, said Sylvain Henri, Retail Sales Manager at Loto-Québec.
Loto-Québec’s mission is primarily to allow the province to oversee the activities surrounding games of chance and to lessen organized crime’s control of these activities. All profits are returned to the public in the form of services provided by the government.
Being a technological partner of choice, Alice POS offers a partnership approach with its customers. As the point of sale is the heart of the business, custom development is often necessary for its target clientele.
After concluding a first round of financing in July 2018 worth $ 915,000 with Anges Québec, Alice POS was able to hire several key resources within the company to launch its commercialization. The funding was obtained through the participation of 8 members of Anges Québec, Anges Québec Capital, Desjardins Capital and Sherbrooke Innopole through its pre-commercialization fund.
“As investors, we obviously did our research before getting involved. Our research showed us that Alice POS® had already been adopted by major customers, who praised the solution and the SE2 team. Having reviewed several competing solutions themselves, these customers were convinced by the ease of use of Alice POS®, its range of advantageous features and the excellent cost / benefit ratio. ” Mentioned Serge Laporte and Jacques Lemieux , both angels investors members of Anges Quebec.
“Loto-Québec was looking for a solution to optimize and simplify the management of its kiosks throughout Quebec. Alice POS allows you to centralize data while providing complete visibility into the Crown corporation’s network. Alice POS acts as the right arm of the store network manager. We are proud to work with NEOPOS and to have been selected by Loto-Québec as a technology partner of choice. We believe that our adaptive approach to customer issues has made the difference. Says Charles Beaupré, president and CEO of Alice POS.
From customer experience to harmonizing the virtual and physical world, Alice POS meets the needs of tomorrow’s business. Entertainment is at the heart of Loto-Québec’s activities, which, in 2018, poured a record number of 139 prizes of $ 1,000,000 or more into the lottery. The full deployment of the Alice POS solution at lottery kiosks of Loto-Québec was successfully completed last November.