Many point-of-sale software products offer basic features that are suitable for a wide range of stores. With the advancement of technology and the changing needs of the industry, it is important to choose a good point of sale for your pet store that will meet your specific needs.
What are the strengths of a point of sale for pet stores? Here are some important features to have in a point of sale to improve the management of your pet store:
- Detailed customer file
- Cloud solution
- Simple data migration and reliable service
- Inventory management
- Regular updates included
- Label printer and barcode reader
- Promotion management
1. Detailed customer file
It is essential for your pet store to be able to draw a portrait of your customers and their pets through personalized customer files. With Alice POS for example, it is possible to add pictures in customer profiles and to write internal notes, which allows you to have a much more complete and detailed customer file. This feature has many advantages. On one hand, personalized customer records allow a better relationship to be established between the employee and the customer. In other words, by having direct access to the client’s file, the employee can consult the service history and update the information if necessary. On the other hand, a customized interface makes it easier to use the software and users can find clients much faster in the system. Of course, your system should also be able to document additional information, such as phone numbers or addresses. Your software should also be able to indicate if the contact in question is a company.
2. Cloud solution
Technology is evolving very quickly, customers are changing and your store should be able to adapt to these changes. That’s why you should ideally have a point-of-sale software that allows you to manage your business and continue your activities wherever you are. Thanks to cloud software, you can access your data outside the store, even from home. Cloud solutions also offer security advantages, while point-of-sale software installed on site presents risks of damage in the event of fire or other force majeure (e. g. floods).